![]() ![]() If the job status shows Errored with an error count of 1, this indicates the order sync has failed.If the job status shows Completed with a success count as 1, this indicates that the order has been successfully synced to NetSuite and you can directly go to Step #5.In this tab, you should see a new job that changes its status from Queued > In Progress > Completed. To monitor the success or failure of this action, access the Dashboard tab.This action triggers the integration app to sync the specified order details from eBay to NetSuite. Enter the eBay Order Id (noted in Step 2 of the Prerequisites section) in the eBay Order Id(s) setting.Now, you are ready to sync your first order! Sync your first order Enable the eBay Order to NetSuite Order Add flow.Select a value in the Default Lookup Value field.Choose Use Custom Default Value in the Action to take if unique match not found setting.This ensures that the order lookup is successful when you run the flow. In NetSuite, ensure that the Celigo eBay Accounts page has the correct integration store ID populated in the Account ID field.In the eBay Order to NetSuite Order Add flow mappings, ensure to select eTail Channel (Name) in the Destination record field (NetSuite), instead of eTail Channel (InternalId).For more information on how to obtain the order id from the eBay order, see Your eBay order number. When using an existing order, please ensure that the item for which the existing order was placed exists both in NetSuite and eBay. Alternatively, you can skip step 1 and 2 and use an existing order which has not been synced to NetSuite. Once the order is placed, make a note of the order id. From your buyer account, create a test sales order for the same product and enter the necessary order details.In NetSuite, Go to Lists > Accounting > Items > New > Inventory Item and create an item record for the same item.In eBay, click the Sell link at the top of any eBay page > create a new product by selecting a category and item condition.įor more information on how to list your item on eBay, see Creating a listing.If you don't already have one, use the steps as follows: Ensure you have an SKU in eBay that also exists in NetSuite with the same SKU name/number.Sync your first order to NetSuite Prerequisites Note: When you run the order flow, the customer flow runs automatically and in real time. ![]() eBay Order to NetSuite Order Add (on-demand sync).The following order/customer data flows are provided: The integration app enables you to set up the frequency of the data flow. The order/customer data flow automatically pushes orders and associated customer information from eBay to NetSuite periodically. ![]()
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